Terms and Conditions - Purchase of Products

Thank you for visiting henniebekker.com. your source for Hennie Bekker music and merchandise.

Why shop here for Hennie Bekker products?

Get them from the Source By shopping on this site you can always be assured you're buying the official versions of Hennie Bekker's albums and merchandise. henniebekker.com is run by Hennie Bekker Music Inc., the production company founded by Hennie Bekker and the same company that produces Hennie Bekker's albums and merchandise. We are located in Toronto, Ontario, Canada.

Hennie Bekker's Official Newsletter is THE source for information on new releases, concerts and special offers. Subscribe now.

1. Currency

The prices of products on henniebekker.com are in U.S. dollars. This is in keeping with the most common practice of pricing on the internet for products that are available for delivery internationally.

2. Shipping, & Handling and Related Charges

Please see our Shipping Policy for details

3. Ordering and Payment Methods

3A - Credit Card Order

Checkout using our shopping cart and pay using your credit card.

We accept the following credit cards:

VISA, Mastercard

Security

We are 100% PCI compliant, the gold standard for secure E-Commerce. Our site uses 100% Secure Socket Layer (SSL) software that fully encrypts your credit card information, preventing unauthorized access. Furthermore, payment transactions are processed by Paypal, the leading secure payment gateway, and include anti-fraud protection to ensure that your credit card information cannot be used fraudently by others. When paying by credit card, the entire payment process takes place on our site and all credit card information is transmitted securely to Paypal. When paying by Paypal, you will be redirected to the Paypal website, where you will submit your payment through a secure login to your Paypal account. We do not store your credit card number on our server.

3B . Paypal

Use your Paypal account to pay securely for your order.

During the checkout process you will be directed to your Paypal account to complete the payment transaction. Once you have confirmed your payment you will be redirected back to this website, where you can continue to shop or check the status of your order.

3C - Phone Order

To place your order by phone with a credit card, please call us toll-free at 1-866-270-7505 from anywhere in the United States or Canada. From all other countries, please call us at 1-289-296-2448.

3C - FAX Order

You can fax your order to us. Simply print and fill out our ORDER FORM (see below) and fax it to us at 1-416-391-2646. You must include your credit card information. Please include your email address so you can be notified about the processing of your order.

3D - Mail Order

You can order by credit card, personal check (cheque, if you prefer) or money order. Just print and fill out our ORDER FORM (see below) and mail it to us at the address shown in the form. If paying by check or money order, please make it out to Abbeywood Records. Please include your email address so you can be notified about the processing of your order. Checks (cheques) or money orders must be negotiable at a Canadian bank or Post Office as we are a Canadian company.

3E - Order Form

The following order forms are plain text files that can be saved to your computer. Instructions are included in the order forms to assist you. There is one order form for U.S and International orders. There is another for Canadian orders with Canadian tax and currency conversion instructions.

U.S. and International Order Form
Canadian Order Form

4. Sales Tax

Sales taxes are not charged by us on U.S. or International orders. However, the customer is responsible for any customs, duties or taxes assessed by the their government.

GST, PST or HST, which ever is appropriate, will be charged on orders for delivery within Canada.

5. Exchanges and Returns

We gladly accept returns within 30 days after you receive your purchase. We deem receipt to be 10 business days after an order is processed for shipping within Canada, 20 days after an order is processed for shipping to the U.S and 30 days after an order is processed for shipping to other countries. Music CD packages, which have been opened, no longer in the original shrink-wrap, are not accepted for return or exchange.

To return merchandise, please contact us by email and indicate what item(s) you want to return and the reason for your return. You will then receive instructions on where to send your return. Your charge card will be credited within 5 business days after the item is returned. You will be responsible for return shipping fees.

If you want to make an exchange, simply follow the above instructions for processing a return and simply order the item(s) you want from our site.

TERMS AND CONDITIONS - WEBSITE USAGE

Welcome to henniebekker.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hennie Bekker Music Inc..s relationship with you in relation to this website.

The terms .Hennie Bekker Music Inc.. or .us. or .we. refers to the owner of the website whose registered address is P.O. Box 35508, 2528 Bayview Avenue, M2L 1A0, Toronto, Canada. The term .you. refers to the user or viewer of our website.

The use of this website is subject to the following terms of use: