Terms and Conditions - Purchase of Products
Thank you for visiting henniebekker.com. your source for Hennie Bekker music and merchandise.
Why shop here for Hennie Bekker products?
Get them from the Source
By shopping on this site you can always be assured you're buying the official versions of Hennie Bekker's albums and merchandise. henniebekker.com is run by
Hennie Bekker Music Inc., the production company founded by Hennie Bekker and the same company that produces Hennie Bekker's albums and merchandise. We are
located in Toronto, Ontario, Canada.
Hennie Bekker's Official Newsletter
is THE source for information on new releases, concerts and special offers. Subscribe now.
The prices of products on henniebekker.com are in U.S. dollars. This is in keeping with the most common practice of pricing on the internet for products that
are available for delivery internationally.
2. Shipping, & Handling and Related Charges
Please see our Shipping Policy
3. Ordering and Payment Methods
3A - Credit Card Order
Checkout using our shopping cart and pay using your credit card.
We accept the following credit cards:
We are 100% PCI compliant, the gold standard for secure E-Commerce. Our site uses 100% Secure Socket Layer (SSL) software that fully encrypts your credit card
information, preventing unauthorized access. Furthermore, payment transactions are processed by Paypal, the leading secure payment gateway, and include
anti-fraud protection to ensure that your credit card information cannot be used fraudently by others. When paying by credit card, the entire payment process
takes place on our site and all credit card information is transmitted securely to Paypal. When paying by Paypal, you will be redirected to the Paypal website,
where you will submit your payment through a secure login to your Paypal account. We do not store your credit card number on our server.
3B . Paypal
Use your Paypal account to pay securely for your order.
During the checkout process you will be directed to your Paypal account to complete the payment transaction. Once you have confirmed your payment you will be
redirected back to this website, where you can continue to shop or check the status of your order.
3C - Phone Order
To place your order by phone with a credit card, please call us toll-free at 1-866-270-7505 from anywhere in the United States or Canada. From all other
countries, please call us at 1-289-296-2448.
3C - FAX Order
You can fax your order to us. Simply print and fill out our ORDER FORM (see below) and fax it to us at 1-416-391-2646. You must include your credit card
information. Please include your email address so you can be notified about the processing of your order.
3D - Mail Order
You can order by credit card, personal check (cheque, if you prefer) or money order. Just print and fill out our ORDER FORM (see below) and mail it to us at the
address shown in the form. If paying by check or money order, please make it out to Abbeywood Records. Please include your email address so you can be notified
about the processing of your order. Checks (cheques) or money orders must be negotiable at a Canadian bank or Post Office as we are a Canadian company.
3E - Order Form
The following order forms are plain text files that can be saved to your computer. Instructions are included in the order forms to assist you. There is one
order form for U.S and International orders. There is another for Canadian orders with Canadian tax and currency conversion instructions.
U.S. and International Order Form
Canadian Order Form
4. Sales Tax
Sales taxes are not charged by us on U.S. or International orders. However, the customer is responsible for any customs, duties or taxes assessed by the their
GST, PST or HST, which ever is appropriate, will be charged on orders for delivery within Canada.
5. Exchanges and Returns
We gladly accept returns within 30 days after you receive your purchase. We deem receipt to be 10 business days after an order is processed for shipping within
Canada, 20 days after an order is processed for shipping to the U.S and 30 days after an order is processed for shipping to other countries. Music CD packages,
which have been opened, no longer in the original shrink-wrap, are not accepted for return or exchange.
To return merchandise, please contact us by email and indicate what item(s) you want to return and the reason for your return. You will then receive
instructions on where to send your return. Your charge card will be credited within 5 business days after the item is returned. You will be responsible for
return shipping fees.
If you want to make an exchange, simply follow the above instructions for processing a return and simply order the item(s) you want from our site.
TERMS AND CONDITIONS - WEBSITE USAGE
Welcome to henniebekker.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions
The terms .Hennie Bekker Music Inc.. or .us. or .we. refers to the owner of the website whose registered address is P.O. Box 35508, 2528 Bayview Avenue, M2L
1A0, Toronto, Canada. The term .you. refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information
and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or
errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to
ensure that any products, services or information available through this website meet your specific requirements.
This website contains copyrighted material which is either owned by or licensed to Hennie Bekker or Hennie Bekker Music Inc. This material includes, but is not
limited to, the design, layout, look, appearance, text, graphics, photographic images, audio and video. Unauthorized reproduction or posting of any copyrighted
information on this website is a violation of international copyright law and is a punishable criminal offense.
All trademarks reproduced in this website, which are not the property of, or licensed to Hennie Bekker Music Inc., are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do
not signify that we endorse the website(s). We are not responsible for any content on the linked website(s).
You may not create a link to this website or any information thereon from another website or document without Hennie Bekker Music Inc..s prior written consent.
Your use of this website and any dispute arising out of such use of this website is subject to the laws of Canada.